Grievance Redressal
GRM Complain
Use this form to submit concerns about SMTA projects, services, routes, facilities, staff conduct, safety, or public transport operations.
After you submit
1
Received
2
Under Review
3
Resolved
This is a single-page form. After submission, your complaint enters the review workflow and you receive a reference number.
Grievance Redressal Entry Form
شکایات کا اندراج
In order to ensure efficient and well-balanced communication with the public, SMTA provides an active grievance redressal mechanism.